Return Policy

Return Policy


We want you to be completely satisfied with your purchase. If you are not satisfied, we are happy to offer a return service. Please read the following return policy carefully:


Return Period


You can request a return within 30 days of receiving the item.


Return Conditions


The item must be unused and in its original packaging.


Please ensure the item is not damaged or stained.


Return Process


Please contact our customer service team to obtain a return authorization.


Return the item along with the original invoice or proof of purchase.


Refund Policy


Refunds will be processed within 7 business days after the return.


Refunds will be credited back to the original payment method.


If the item is defective or damaged, the refund will include shipping costs.


Exchange Policy


If you wish to exchange the item, please indicate this when returning the item.


For exchanges, you can choose the same or a different item.


Customer Service


If you have any questions, please contact our customer service team.


Customer service phone: 305-527-1431


Customer service email: [email protected]